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dc.contributor.authorAllsop, Judith
dc.contributor.authorJones, Kathryn L.
dc.date.accessioned2009-08-20T15:25:47Z
dc.date.available2009-08-20T15:25:47Z
dc.date.issued2008
dc.identifier.citationAllsop, J. and Jones, K. (2008) Withering the citizen, managing the consumer: complaints in healthcare settings. Social Policy and Society, 7 (2), pp. 233-244.en
dc.identifier.issn1474-7464
dc.identifier.urihttp://hdl.handle.net/2086/2373
dc.language.isoenen
dc.publisherCambridge University Pressen
dc.titleWithering the citizen, managing the consumer: complaints in healthcare settingsen
dc.typeArticleen
dc.identifier.doihttp://dx.doi.org/10.1017/S1474746407004186
dc.researchgroupHealth Policy Research Unit
dc.ref2014.selected1364985681_9711521233349_19_2
dc.ref2014.selected1366719837_9711521233349_22_3
dc.researchinstituteInstitute of Health, Health Policy and Social Careen
dc.researchinstituteLocal Governance Research Centre (LGRC)en


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