Withering the citizen, managing the consumer: complaints in healthcare settings
De Montfort University Open Research Archive
Search DORA:
All of DORA
This Collection
Submission Guide
Reporting Guide
Reporting Tool
Process Chart
Take Down Policy
DORA Home
→
Faculty of Business and Law
→
Leicester Business School
→
Department of Politics and Public Policy
→
View Item
JavaScript is disabled for your browser. Some features of this site may not work without it.
Browse
All of DORA
Communities & Collections
Authors
Titles
Subjects/Keywords
Research Group
By Publication Date
By Submission Date
This Collection
Authors
Titles
Subjects/Keywords
Research Group
By Publication Date
By Submission Date
My Account
Login
Statistics
View Usage Statistics
Withering the citizen, managing the consumer: complaints in healthcare settings
Allsop, Judith
;
Jones, Kathryn L.
Citation:
Allsop, J. and Jones, K. (2008) Withering the citizen, managing the consumer: complaints in healthcare settings. Social Policy and Society, 7 (2), pp. 233-244.
URI:
http://hdl.handle.net/2086/2373
DOI:
http://dx.doi.org/10.1017/S1474746407004186
ISSN:
1474-7464
Research Group:
Health Policy Research Unit
Date:
2008
Show attachments and full item record
Files in this item
This item appears in the following Collection(s)
Department of Politics and Public Policy
[649]