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dc.contributor.authorDeka, Lipikaen
dc.contributor.authorPrice, Andrewen
dc.contributor.authorPantzartzis, Efthimiaen
dc.contributor.authorTann, Chrisen
dc.contributor.authorMills, Granten
dc.contributor.authorRich-Mahadkar, Sameedhaen
dc.date.accessioned2017-10-25T14:54:58Z
dc.date.available2017-10-25T14:54:58Z
dc.date.issued2016
dc.identifier.citationPantzartzis, E., et al. (2016) Sustainable management of NHS assets backlog maintenance. Built Environment Project and Asset Management, 6 (5), pp.535-552en
dc.identifier.urihttp://hdl.handle.net/2086/14699
dc.descriptionThe file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link.en
dc.description.abstractPurpose Lord Carter’s (2015) “Review of Operational Productivity in NHS providers” stated that to improve National Health Service (NHS) England’s efficiency, operational productivity should be targeted in four main areas, one being estates management. NHS England’s estate includes a variety of buildings some of which are considered no longer fit-for-purpose, thus creating risk to patients and staff. These built assets require continuous maintenance, adding pressures to NHS England’s precarious financial situation. The purpose of this paper is to identify positive strategies and major constraints to achieving sustainable management of backlog maintenance (BM) across the NHS assets, and thus suggest balanced actions. Design/methodology/approach The research adopts a qualitative approach and combines: literature review of current BM methodologies; interviews with estates and facilities directors from seven NHS trusts on BM strategies; and a NHS trust detailed case study. Findings The major finding is that sustainable management of BM is achievable if there is a consistent, pro-active and long-term strategic approach where critical levels of BM are prioritised. Additional issues (i.e. appropriate methodology, performance metrics and links with clinical service delivery strategies) also need to be considered. Practical implications This study is relevant to the management of the NHS estate including development and adoption of sustainable strategies. Originality/value This paper offers original insights to the factors influencing healthcare estates’ BM at a time when the UK policy agenda is targeting infrastructure operational efficiency and organisations are seeking more comprehensive methodologies.en
dc.language.isoenen
dc.publisherEmerald Group Publishing Limiteden
dc.subjectHealthcareen
dc.subjectStrategyen
dc.subjectRisken
dc.subjectAsset managementen
dc.subjectCritical infrastructureen
dc.subjectBacklog maintenanceen
dc.titleSustainable management of NHS assets backlog maintenanceen
dc.typeArticleen
dc.identifier.doihttps://doi.org/10.1108/BEPAM-09-2015-0055
dc.researchgroupDIGITSen
dc.peerreviewedYesen
dc.funderLoughborough University EPSRC IMCRC (EP/E002323/1) and EPSRC HaCIRIC (Health and Care Infrastructure Research and Innovation Centre) core grants (EP/D039614/1 and EP/I029788/1).en
dc.projectidep/e002323/1en
dc.projectidEP/D039614/1en
dc.projectidEP/I029788/1en
dc.cclicenceN/Aen
dc.date.acceptance2016-05-16en
dc.researchinstituteInstitute of Artificial Intelligence (IAI)en


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