A Community of Practice approach to delivering research support services in a post-92 Higher Education Institution: A reflective case study
The need for research support in UK universities is growing at a fast pace and a number of different professional and academic units within universities are involved in the process. This case study takes place in a post-92 higher education institution and discusses the benefit of utilising a cross-university Community of Practice (CoP) approach to delivering research support services. It takes a qualitative approach, using semi-structured interviews to ascertain the personal experiences of community members. The article’s key findings for successful implementation include a common sense of purpose; a shared concern or passion about the research agenda; a sense of community and belonging; trust; a safe environment; and senior management support. Added benefit is demonstrated by enhanced staff knowledge, increased job satisfaction and profile raising of the Library and Learning Service. The findings can help libraries in similar positions to use collaborative initiatives to develop research support services.
The file attached to this record is the author's final peer reviewed version. The Publisher's final version can be found by following the DOI link.
Citation : Coombs, J., Thomas, M., Rush, N. and Martin, E. (2017) A Community of Practice approach to delivering research support services in a post-92 Higher Education Institution: A reflective case study. New Review of Academic Librarianship [Online first] Available from: http://dx.doi.org/10.1080/13614533.2017.1329750
Peer Reviewed : Yes