Public Management Reforms and Social Cohesion in Europe: The view from the top
Drawing upon data from a survey of senior public managers in ten European countries, we examine the relationship between public management reforms and perceptions of social cohesion. We find a positive connection between reforms which treat service users as customers and government openness (outward-downward reforms), and managers’ perceptions of the civic culture and social solidarity within their countries. However, for reforms, such as privatization, with an outward-upward orientation, a negative association with social solidarity is observed. The theoretical and practical implications of our findings are discussed.
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Citation : Andrews, R., Guarneros-Meza, V. and Downe, J. (2015) Public Management Reforms and Social Cohesion in Europe: The view from the top. Public Management Review, online first
Peer Reviewed : Yes