‘Full of sound and fury, signifying nothing’ interrogating new skill concepts in service work — the view from two UK call centres

De Montfort University Open Research Archive

Show simple item record

dc.contributor.author Lloyd, C. en
dc.contributor.author Payne, Jonathan en
dc.date.accessioned 2012-11-16T17:14:32Z
dc.date.available 2012-11-16T17:14:32Z
dc.date.issued 2009
dc.identifier.citation Lloyd, C. and Payne, J. (2009) Full of sound and fury, signifying nothing’: interrogating the new skill concepts in service work – the view from two call centres. Work, Employment and Society, 24 (4), pp. 617-634 en
dc.identifier.uri http://hdl.handle.net/2086/7821
dc.language.iso en en
dc.publisher Sage en
dc.title ‘Full of sound and fury, signifying nothing’ interrogating new skill concepts in service work — the view from two UK call centres en
dc.type Article en
dc.identifier.doi http://dx.doi.org/10.1177/0950017009344863
dc.peerreviewed Yes en
dc.ref2014.selected 1364985681_9611521233032_19_3


Files in this item

Files Size Format View

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record