The Revolting Customer? – The meaning of customer satisfaction

De Montfort University Open Research Archive

Show simple item record

dc.contributor.author Brown, Tim J. en
dc.contributor.author Yates, N. en
dc.date.accessioned 2012-11-14T16:01:35Z
dc.date.available 2012-11-14T16:01:35Z
dc.date.issued 2010
dc.identifier.citation Brown, T. and Yates, N. (2010) The Revolting Customer? – The meaning of customer satisfaction. In: Richardson, J. (ed) Housing and the Customer, Coventry: CIH en
dc.identifier.isbn 9781905018796
dc.identifier.uri http://hdl.handle.net/2086/7778
dc.language.iso en en
dc.publisher Chartered Institute of Housing en
dc.title The Revolting Customer? – The meaning of customer satisfaction en
dc.type Book chapter en
dc.ref2014.selected 1366719837_8110680000932_22_1


Files in this item

Files Size Format View

There are no files associated with this item.

This item appears in the following Collection(s)

Show simple item record