To succeed in today’s dynamic and evolving markets, businesses need to continuously design products that meet the demands of the customer. While such demands can be difficult to fulfil, they offer businesses the opportunity ...

During service co-production, the firm and the customer jointly participate in design and delivery of the service by leveraging the customer’s knowledge and preferences to individually tailor the service for the customer. ...

In the context of data eruption, the data often shows a short-term pattern and changes rapidly which makes it difficult to use a single real value to express. For this kind of small-sample and interval data, how to analyze ...

Different feedback mechanisms have been reported in consensus reaching models to provide advices for preference adjustment to assist decision makers to improve their consensus levels. However, most feedback mechanisms do ...

Virtual crowds are a prominent feature for a range of applications; from simulations for cultural heritage, to interactive elements in video games. A body of existing research seeks to develop and improve algorithms for ...

Security education and awareness are frequently overlooked for users in both workplace and personal contexts, and even where some level of provision is offered it is rarely done in a manner that is matched specifically to ...

Data-driven decisions are becoming increasingly relevant for supply chains as traditional paradigms are being replaced with concepts and approaches more suited for the advent of big data. However, the prevailing consensus ...

Purpose – This paper aims to critically assess approaches to sex and gender in the Human Brain Project (HBP) as a large ICT project AQ: 1 case study using intersectionality. Design/methodology/approach – The strategy of ...

Users are frequently recognised as lacking a necessary level of security education, and even where efforts are made to provide it, they are rarely matched directly to the needs of the audience. This paper examines the gap ...