dc.contributor.author |
Niranjan, T.T |
en |
dc.contributor.author |
Weaver, M. W. |
en |
dc.date.accessioned |
2012-02-02T09:40:19Z |
|
dc.date.available |
2012-02-02T09:40:19Z |
|
dc.date.issued |
2011 |
|
dc.identifier.citation |
Niranjan, T.T. and Weaver, M. (2011) A unifying view of goods and services supply chain management. The Service Industries Journal, 31 (14), pp. 2391-2410. |
en |
dc.identifier.issn |
0264-2069 |
|
dc.identifier.uri |
http://hdl.handle.net/2086/5552 |
|
dc.description.abstract |
Ambiguities in the constructs that are the building blocks of research may have hindered advancement of service operations knowledge/research. To alleviate this situation, the authors identify similarities and differences between goods and services to inform a view of constructs (e.g. inventory, capacity, and Bullwhip effect) that are equivalent and are of relevance to both sectors. A unifying paradigm that allows transference of ideas across the two broad sectors is proposed and illustrated with case studies. |
en |
dc.language.iso |
en |
en |
dc.publisher |
Routledge |
en |
dc.subject |
service operations |
en |
dc.subject |
constructs |
en |
dc.subject |
inventory |
en |
dc.subject |
capacity |
en |
dc.subject |
immediately usable service |
en |
dc.title |
A unifying view of goods and services supply chain management. |
en |
dc.type |
Article |
en |
dc.peerreviewed |
Yes |
en |