Web-based e-Government services acceptance for G2C: A structural equation modelling approach.

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dc.contributor.author Alzahrani, Ahmed Ibrahim
dc.date.accessioned 2011-08-30T10:48:26Z
dc.date.available 2011-08-30T10:48:26Z
dc.date.issued 2011
dc.identifier.uri http://hdl.handle.net/2086/5181
dc.description.abstract E-Government is the use of information technology particularly web applications to deliver convenient services for citizens, business and government. Governments worldwide spend billions of their budgets in order to deliver convenient electronic services to their citizens. There are two important points; government offers online services, and citizens consume these services. In order to maximize the benefits of these projects and to avoid possible failures, the gap between these points should be addressed. Yet there are few empirical studies that have covered the relevant issues of adoption from the citizen perspective in developing countries. This research study investigates citizens’ acceptance of e-government services in the context of Saudi Arabia. It posits an integrated model of the key elements that influence citizens’ adoption of e-government. The framework includes a combination of attitudinal, social, control and trust factors as well as the influence of gender. The model is validated by surveying 533 citizens and utilising the structural equation modeling technique for data analysis. Findings show that both measurement and structural models exhibit good model fit to data. The study shows that all constructs satisfy the criteria of constructs reliability and convergent and discriminant validity. The paths estimations show that of the sixteen designed casual relationships, eleven paths relationships were found to be significant while the other five paths remained unsupported. en
dc.description.sponsorship Saudi Cultural Bureau en
dc.language.iso en en
dc.publisher De Montfort University en
dc.subject E-government en
dc.subject acceptance en
dc.subject trust en
dc.subject theory of planned behavior en
dc.subject structural equation modeling en
dc.title Web-based e-Government services acceptance for G2C: A structural equation modelling approach. en
dc.type Thesis or dissertation en
dc.publisher.department Faculty of Technology en
dc.publisher.department Centre for Computing and Social Responsibility en
dc.type.qualificationlevel Doctoral en
dc.type.qualificationname PhD en

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