The ombudsman enterprise and administrative justice.

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dc.contributor.author Buck, Trevor, 1951-
dc.contributor.author Kirkham, Richard
dc.contributor.author Thompson, Brian
dc.date.accessioned 2011-01-05T12:43:17Z
dc.date.available 2011-01-05T12:43:17Z
dc.date.issued 2010-12-23
dc.identifier.citation Buck, T., Kirkham, R. and Thompson, B. (2010) The Ombudsman Enterprise and Administrative Justice, Farnham: Ashgate. en
dc.identifier.isbn 9780754675563
dc.identifier.uri http://hdl.handle.net/2086/4503
dc.description Contents: Foreword; Preface; Part I Theory and Context: The ombudsman enterprise: an introduction; The constitutional role of the ombudsman; Concepts, theories and policies of administrative justice. Part II The Ombudsman Technique: Putting it right: resolving complaints and assisting citizens; Promoting good administration and helping to get it right. Part III Setting It Right: Independence and accountability: legitimising the ombudsman; Relationships, networks and the administrative justice system; Part IV Conclusion: The 21st century ombudsman enterprise; Appendices; Bibliography; Index. en
dc.description.abstract The statutory duty of public service ombudsmen (PSO) is to investigate claims of injustice caused by maladministration in the provision of public services. This book examines the modern role of the ombudsman within the overall emerging system of administrative justice and makes recommendations as to how PSO should optimize their potential within the wider administrative justice context. Recent developments are discussed and long standing questions that have yet to be adequately resolved in the ombudsman community are re-evaluated given broader changes in the administrative justice sector. The work balances theory and empirical research conducted in a number of common law countries. Although there has been much debate within the ombudsman community in recent years aimed at developing and improving the practice of ombudsmanry, this work represents a significant advance on current academic understanding of the discipline. en
dc.language.iso en en
dc.publisher Ashgate en
dc.subject administrative justice en
dc.subject constitutional theory en
dc.subject ombudsmen en
dc.subject alternative dispute resolution en
dc.title The ombudsman enterprise and administrative justice. en
dc.type Book en
dc.researchgroup Administrative Justice
dc.researchgroup Human Rights
dc.researchgroup International and European Union Law
dc.researchgroup International Child Law
dc.researchgroup Social Security Law
dc.ref2014.selected 1365424292_0000845056633_20_2


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