An operations centred model of service quality.

De Montfort University Open Research Archive

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dc.contributor.author Galloway, R. L. (R. Les), 1942-
dc.date.accessioned 2010-10-19T14:04:58Z
dc.date.available 2010-10-19T14:04:58Z
dc.date.issued 2001
dc.identifier.uri http://hdl.handle.net/2086/4217
dc.language.iso en en
dc.publisher De Montfort University en
dc.subject.ddc 658 en
dc.subject.lcsh Management en
dc.title An operations centred model of service quality. en
dc.type Thesis or dissertation en
dc.type.qualificationlevel Doctoral en
dc.type.qualificationname PhD en


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