Evaluating websites using a practical quality model.

De Montfort University Open Research Archive

Show simple item record

dc.contributor.author Zhou, Zihou
dc.date.accessioned 2010-02-15T09:32:24Z
dc.date.available 2010-02-15T09:32:24Z
dc.date.issued 2009
dc.identifier.uri http://hdl.handle.net/2086/3422
dc.description.abstract Many of the existing website evaluation methods and criteria for evaluating website quality are not able to sufficiently assess the performance and quality of a website, and most of them focus on usability and accessibility. This thesis aims at proposing the website quality metrics and methods to measure the website interface and reputation quality factors. The evaluation metrics has a framework which can be viewed as a hierarchical tree with three levels. The first level is composed of five quality characteristics: Aesthetics, Ease of Use, Multimedia, Rich Content and Reputation. The second level breaks down the first level quality characteristics into sub-characteristics and the third level further breaks down the second level sub-characteristics into measurable criteria. This thesis is particularly concerned with two major quality characteristics: Aesthetics and Reputation, and also the several website measurable criteria (indicators) that now apply to almost all live websites. A website evaluation tool is provided by this study to measure website quality automatically. It includes a traversal unit, parsing unit, data metrics unit and user interface unit. Also some effective algorithms are used in each unit: data crawler, recursive, parser and data transmission. According to relative issues in previous research about website evaluation metrics, there are only a few of them that use same methods as this study to completely measure the website metrics, and highlight the entire website quality scores that meet the users’ requirements. en
dc.language.iso en en
dc.publisher De Montfort University en
dc.subject website quality metrics en
dc.subject website quality en
dc.subject website evaluation en
dc.subject website quality model en
dc.subject quality criteria en
dc.subject aesthetics en
dc.subject ease of use en
dc.subject multimedia en
dc.subject content en
dc.subject reputation en
dc.title Evaluating websites using a practical quality model. en
dc.type Thesis or dissertation en
dc.publisher.department Faculty of Technology en
dc.publisher.department Software Technology Research Laboratory en
dc.type.qualificationlevel Masters en
dc.type.qualificationname MPhil en

Files in this item

This item appears in the following Collection(s)

Show simple item record