Evaluation of early neutral evaluation alternative dispute resolution in the social security and child support tribunal.

Date
2010-01-25
Authors
Hay, C.
McKenna, K.
Buck, Trevor, 1951-
Journal Title
Journal ISSN
ISSN
DOI
Volume Title
Publisher
Ministry of Justice
Peer reviewed
Yes
Abstract
The evaluation sought to establish the cost effectiveness of early neutral evaluation (a form of alternative dispute resolution) and whether it resulted in swifter, more proportionate resolution of cases. The research also aimed to establish appellant satisfaction with the process and the impact on and views of stakeholders.
Description
The full report (104 pp) and summary report (10 pp) are available at: http://www.justice.gov.uk/publications/early-neutral-evaluation-sscs.htm
Keywords
Alternative Dispute Resolution, Disability Living Allowance, Evaluation of pilot testing of ENE, Early Neutral Evaluation (ENE)
Citation
Hay, C., McKenna, K. and Buck, T. (2010) Evaluation of Early Neutral Evaluation Alternative Dispute Resolution in the Social Security and Child Support Tribunal, Ministry of Justice Research Series 2/10, London: Ministry of Justice.
Research Institute