The state of customer management performance in Malaysia.

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dc.contributor.author Starkey, M.
dc.contributor.author Williams, D.
dc.contributor.author Stone, M.
dc.date.accessioned 2009-12-14T16:45:57Z
dc.date.available 2009-12-14T16:45:57Z
dc.date.issued 2002
dc.identifier.citation Starkey, M., Williams, D. and Stone, M. (2002) The state of customer management performance in Malaysia. Marketing Intelligence and Planning, 20 (6), pp. 378-385. en
dc.identifier.issn 0263-4503
dc.identifier.uri http://hdl.handle.net/2086/3111
dc.language.iso en en
dc.publisher MCB University Press en
dc.title The state of customer management performance in Malaysia. en
dc.type Article en
dc.identifier.doi http://dx.doi.org/10.1108/02634500210445437
dc.peerreviewed Yes en


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