Service quality in internet banking: the importance of customer role.

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dc.contributor.author Broderick, Anne
dc.contributor.author Vachirapornpuk, S.
dc.date.accessioned 2009-12-14T14:28:51Z
dc.date.available 2009-12-14T14:28:51Z
dc.date.issued 2002
dc.identifier.citation Broderick, A. and Vachirapornpuk, S. (2002) Service quality in internet banking: the importance of customer role. Market Intelligence and Planning, 20 (6), pp. 327-335. en
dc.identifier.issn 0263-4503
dc.identifier.uri http://hdl.handle.net/2086/3091
dc.language.iso en en
dc.publisher MCB University Press en
dc.title Service quality in internet banking: the importance of customer role. en
dc.type Article en
dc.identifier.doi http://dx.doi.org/10.1108/02634500210445383
dc.peerreviewed Yes en


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