Service quality in internet banking: the importance of customer role.

Date
2002
Authors
Broderick, Anne
Vachirapornpuk, S.
Journal Title
Journal ISSN
ISSN
0263-4503
Volume Title
Publisher
MCB University Press
Peer reviewed
Yes
Abstract
Description
Keywords
Citation
Broderick, A. and Vachirapornpuk, S. (2002) Service quality in internet banking: the importance of customer role. Market Intelligence and Planning, 20 (6), pp. 327-335.
Research Institute