Call centres, the networked economy and the value chain
Date
2008
Authors
Rainnie, A.
Barrett, Rowena
Burgess, John
Connell, J.
Journal Title
Journal ISSN
ISSN
0022-1856
Volume Title
Publisher
Blackwell Publishers Ltd
Peer reviewed
Abstract
Description
Keywords
Citation
Rainnie, A., Barrett, Rowena, Burgess, J. and Connell, J. (2008) Call centres, the networked economy and the value chain. Journal of Industrial Relations, 50 (2), pp. 195-208.