A Critical Perspective of Engagement in Online Health Communities
Many individuals go to online health communities to obtain emotional and information support. We employ critical discourse analysis (CDA) to examine the discourse in five online childhood immunization forums to identify online practices related to engagement and emancipation. We identify four online engagement discourse types in online health communities: cognitive, emotional, behavioral, and political. Consistent with our critical perspective, we identify drivers and obstacles to emancipation. The obstacles to emancipation include the adverse consequences of building online knowledge and collective intelligence, shifts in patient-physician relationships, and “Big” institutional power. Members’ suggestions for empowering community members include encouraging members to conduct their own research on childhood immunization and to differentiate between facts and opinions. These findings suggest that sensemaking is one way to emancipate online health community members, while highlighting the challenges of using online communities to promote emancipation.
The file attached to this record is the author's final peer reviewed version.
Citation : Hur, I., Cousins, K. and Stahl, B. C. (2019) A Critical Perspective of Engagement in Online Health Communities. European Journal of Information Systems,
ISSN : 0960-085X
Research Institute : Centre for Computing and Social Responsibility (CCSR)
Peer Reviewed : Yes
Showing items related by title, author, creator and subject.
Building and sustaining work engagement – a participatory action intervention to increase work engagement in nursing staff This study evaluated whether a participatory action research intervention with nursing staff on acute care older people National Health Service wards in the United Kingdom was effective for increasing work engagement. ...
This paper is chiefly concerned with the role of the digital economy as an enabler of behaviour change with specific reference to reducing energy in buildings. The Greenview research project at De Montfort University (DMU), ...