Browsing Department of Politics, People & Place by Author "Payne, Jonathan"
Now showing items 1-20 of 26
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Hard times in latte land? Analysing pay and working time in the café industry in France, Norway and the UK
Payne, Jonathan; Lloyd, Caroline (Article)Industrial relations and employment regulation are central elements of the national institutional framework shaping country-level differences in job quality. However, researchers are also interested in within-country ... -
Hearing music in service interactions: A theoretical and empirical analysis
Payne, Jonathan; Korczynski, Marek; Cluley, Rob (Article)There is an extensive literature concerned with the impact of music on customers. However, no study has examined its effects on service workers and their interactions with customers. Drawing together literatures on service ... -
LE(a)P in the dark? Devolution, local skills strategies and inclusive growth in England
Payne, Jonathan (Article)A central challenge for local skills strategies is whether they can contribute to ‘inclusive growth’ including ‘more and better jobs’ across a local economy. Skills strategies, it has been argued, must go beyond simply ... -
Rethinking country effects: Robotics, AI and work futures in Norway and the UK
Lloyd, Caroline; Payne, Jonathan (Article)Current debates around robotics and artificial intelligence (AI) are dominated by concerns over the threat to employment, amid widely varying estimates of potential job losses. Countries are expected to fare differently, ...