How do we understand worker silence despite poor conditions - as the actress said to the woman bishop

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dc.contributor.author Dean, Deborah en
dc.contributor.author Greene, A. M. en
dc.date.accessioned 2017-02-06T15:12:46Z
dc.date.available 2017-02-06T15:12:46Z
dc.date.issued 2017-05-12
dc.identifier.citation Dean, D. and Greene, A.M. (2017) How do we understand worker silence despite poor conditions - as the actress said to the woman bishop. Human Relations, 70 (10), pp. 1237-1257 en
dc.identifier.uri http://hdl.handle.net/2086/13210
dc.description Susanna Wesley Foundation, Roehampton University en
dc.description.abstract This article considers the customary choice of silence over voice of two groups of UK workers, women clergy and women actors, who routinely tolerate poor quality conditions rather than express dissatisfaction. We argue that a key mediating factor is an expanded version of Hirschman’s (1970) concept of loyalty. The article considers how occupational ideologies facilitate loyalty as adaptation to disadvantage in ways that discourage voice, in framing silence as positive. Consequently, we also identify this type of loyalty as potentially salient in understanding silence in other occupations. A descriptive model comparing strength of occupational ideology and voicing of dissatisfaction is outlined and through discussion of findings the article offers conceptual refinements of loyalty in accounting for worker silence. en
dc.language.iso en en
dc.publisher Sage Publications en
dc.subject Calling en
dc.subject clergy en
dc.subject loyalty en
dc.subject occupational ideologies en
dc.subject silence en
dc.subject voice en
dc.subject women worker–actors en
dc.title How do we understand worker silence despite poor conditions - as the actress said to the woman bishop en
dc.type Article en
dc.identifier.doi http://dx.doi.org/10.1177/0018726717694371
dc.peerreviewed Yes en
dc.funder N/A en
dc.projectid N/A en
dc.cclicence CC-BY-NC en
dc.date.acceptance 2016-12-12 en


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