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dc.contributor.authorDean, Deborahen
dc.contributor.authorGreene, A. M.en
dc.date.accessioned2017-02-06T15:12:46Z
dc.date.available2017-02-06T15:12:46Z
dc.date.issued2017-05-12
dc.identifier.citationDean, D. and Greene, A.M. (2017) How do we understand worker silence despite poor conditions - as the actress said to the woman bishop. Human Relations, 70 (10), pp. 1237-1257en
dc.identifier.urihttp://hdl.handle.net/2086/13210
dc.descriptionSusanna Wesley Foundation, Roehampton Universityen
dc.description.abstractThis article considers the customary choice of silence over voice of two groups of UK workers, women clergy and women actors, who routinely tolerate poor quality conditions rather than express dissatisfaction. We argue that a key mediating factor is an expanded version of Hirschman’s (1970) concept of loyalty. The article considers how occupational ideologies facilitate loyalty as adaptation to disadvantage in ways that discourage voice, in framing silence as positive. Consequently, we also identify this type of loyalty as potentially salient in understanding silence in other occupations. A descriptive model comparing strength of occupational ideology and voicing of dissatisfaction is outlined and through discussion of findings the article offers conceptual refinements of loyalty in accounting for worker silence.en
dc.language.isoenen
dc.publisherSage Publicationsen
dc.subjectCallingen
dc.subjectclergyen
dc.subjectloyaltyen
dc.subjectoccupational ideologiesen
dc.subjectsilenceen
dc.subjectvoiceen
dc.subjectwomen worker–actorsen
dc.titleHow do we understand worker silence despite poor conditions - as the actress said to the woman bishopen
dc.typeArticleen
dc.identifier.doihttp://dx.doi.org/10.1177/0018726717694371
dc.peerreviewedYesen
dc.funderN/Aen
dc.projectidN/Aen
dc.cclicenceCC-BY-NCen
dc.date.acceptance2016-12-12en


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