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Browsing by Author "Ward, Jenna"

Now showing items 1-6 of 6

Creating the right 'vibe': emotional labour and musical performance in the recording studio

Watson, A. ; Ward, Jenna (Article)
Evaluation in management education: A visual approach to drawing out emotion in student learning.

Ward, Jenna ; Shortt, Harriet (Article)
Organizational Rituals

Linstead, S. A. ; Ward, Jenna (Book chapter)
Perceiving and Managing Emotion

Ward, Jenna ; McMurray, Robert (Book chapter)
The unspoken work of general practitioner receptionists: A re-examination of emotion management in primary care

Ward, Jenna ; McMurray, Robert (Article)
‘Why would you want to do that?’: Defining emotional dirty work

McMurray, Robert ; Ward, Jenna (Article)

Now showing items 1-6 of 6